Refund policy

For eligible apparel delivered in the United States, request a return through our contact page within seven days of delivery. For split orders, the window starts when the final parcel arrives.

Clothing must be unworn, with original tags and clear garment packaging bearing the SKU label. Exchanges are unavailable. Bodysuits, intimates, swimwear, jewelry, beauty products and face masks are excluded from change-of-mind returns.

Wait for authorization and instructions. Send the return within seven days of your request and include its authorization number. Returns go to the fulfillment provider’s designated facility, not our business address or an assumed outbound warehouse.

Customers normally pay return postage; contact us first about damage or a shipping error. Original shipping and handling are nonrefundable for ordinary change-of-mind returns. Nonconforming returns may be declined or incur a 20% restocking fee.

Provider inspection normally takes five to seven business days after receipt. Take Flight processes the customer refund separately; bank posting times vary.

These conditions do not limit applicable statutory rights or remedies for faulty goods.